• Information Counter
    Terminal 1
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building. Arrivals Counter : 0-2535-1253, 0-2535-1254, 02-535-1277Departures Counter : 0-2535-1123, 0-2535-2111
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  • Information Counter
    Terminal 2, 1st floor, Arrivals Counter - Gate 11
    (66) 0-2535-1277, (66) 0-2535-1254
    Information Counter (Terminal 2 Building):Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building. Arrivals Counter : 0-2535-1277, 0-2535-1254
  • Information Counter
    Terminal 1, 1st floor, Arrivals Counter - Gate 3
    (66) 02-535-1253, (66) 02-535-1277
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Arrivals Counter : 02-535-1253, 02-535-1254, 02-535-1277 
  • Information Counter
    Terminal 2, 3rd floor, Departure Counter - Gate 11
    (66) 0-2535-2016
    Information Counter (Terminal 2 Building):Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building.Information Counter (Gate 11) : 0-2535-2016  
  • Information Counter
    Terminal 1, Departures Counter
    (66) 02-535-1123, (66) 02-535-2111, (66) 02-535-1192
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Departures Counter : 02-535-1123, 02-535-2111
  • Information Counter
    Terminal 2, 3rd floor, Departures Counter - Gate 15
    (66) 0-2535-2015
    Information Counter (Terminal 2 Building):Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building.Departures Counter (Gate 15): 0-2535-2015
  • Information Counter
    Terminal 2, 3rd floor, ​​​​Departures Counter - In front of the Checkpoint
    (66) 0-2535-2014
    Information Counter (Terminal 2 Building):Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building.Departures Counter (Gate 14) : 0-2535-2014
  • Information Counter
    Terminal 1, 3rd floor, Departure Passenger Terminal - Gate 4
    (66) 02-535-2110, (66) 02-535-1123
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Departure Passenger Terminal : 02-535-1123, 02-535-2110 
  • Information Counter
    Terminal 1, 3rd floor, Departures Counter - In The Zone
    (66) 02-535-1347
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Departures Counter - In The Zone : 02-535-1347
  • Information Counter
    Terminal 2, 3rd floor, Departure Counter - At the end of Row check in number 9
    (66) 0-2535-2017
    Information Counter (Terminal 2 Building):Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building.Near Information Counter : 0-2535-2017
  • Information Counter
    Terminal 1, 1st floor, Arrivals Passenger Terminal Gate 6
    (66) 02-535-1253
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Arrivals Passenger Terminal Gate 6 : 02-535-1253
  • Information Counter
    Terminal 2, 3rd floor, Don Mueang Airport Departure
    (66) 02-535-1192, (66) 02-535-1100
    AOT Airport InformationThe AOT Information Counter within the Terminal 2 Building of Don Mueang Airport is serviced for Lost & Found, general information service and Tourist Information. This counter is located on the 3rd floor of the Departure Hall near the walkway to Terminal 1 Building.Contact Number: 02-535-1192Lost & Found Center: 02-535-1100
  • Information Counter
    Terminal 1, Arrivals Passenger Terminal Gate 2
    (66) 02-535-1127, (66) 02-535-1305
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Arrivals Passenger Terminal Gate 2 :  02-535-1127, 02-535-1305
  • Information Counter
    Terminal 1, 1st floor, Arrivals Passenger Terminal - Belt Bag No.4
    (66) 02-535-5920
    Information Counter: Passengers and the persons who use the facilities inside the airport can contact 2 Information Counters which are located Departure Hall and Arrival Hall of Terminal 1 Building.Arrivals Passenger Terminal - Belt Bag : 02-535-5920
  • Information Counter (Special Certification Building)
    Terminal 2
    Information Counter (Terminal 2 Building): Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building. Arrivals Counter : 0-2535-1277, 0-2535-1254Departures Counter (Gate 11) : 0-2535-2016Departures Counter (Gate 15): 0-2535-2015Departures Counter (Gate 14) : 0-2535-2014Domestic Departures Counter (indoor) : 0-2535-2021
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  • Information Counter​​​​​​​
    Terminal 2, 3rd floor, Departures Counter - After 3-4 checkpoints
    (66) 0-2535-2021
    Information Counter (Terminal 2 Building):Passengers and the persons who use the facilities inside the airport can contact 5 Information Counters which are located at 1st floor of Arrival Hall (Terminal 1 Building), 3rd floor of Departure Hall (near Gate 11 and 15), 3rd floor inside Departure Terminal Building, 3rd floor near Gate 12 (main counter) and 3rd floor near the connect walkway to Terminal 1 Building.Domestic Departures Counter (indoor) : 0-2535-2021